Welcome to Tragar Logistics
Our Mission
To build a company, which focuses on niche clients, offering outsource alternatives in the areas of transport and distribution
Background
Tragar Logistics has been a logistics service provider since January 2006.Leigh Raath and Hilton Orkin are the members of Tragar Logistics CC.
Leigh’s background has been with The Clicks Group, Massmart and Press Support groups, where he has served at an executive level.
Hilton has a CA degree and has managed his own practice in excess of twenty years.
Introduction
Tragar Logistics provides support in the following areas:
- In-house dispatch staff, who utilize the Express link software to manage the workflow and control of documents and parcels.
- Dedicated vehicles that service all local stores.
- National Distribution.
- Cross-Border Distribution.
- Courier services in respect of urgent local and international requirements.
- Warehousing of stock and equipment.
- Scanning and data management of all delivery documents.
- A website for access to delivery documents.
- The specific recording of all delivery information on File maker for analysis and any future enquiries.
- Document control and feedback.
- Reverse Logistics.
CRITICAL AREAS
- Lead-Times
- Responsiveness
- Flexibility
- Visibility
- Risk Management (loss control and product handling)
- Effective Administration
- Customer Satisfaction
Lead Times
All local deliveries in Gauteng are performed within 24 hours.
All national deliveries to major centres are done within a lead-time of 48 hours; outlying areas are performed within 48 – 72 hours.
Cross-Border deliveries vary.
Responsiveness
Tragar has communication structures in place to deal with queries outside the scope of what the in-house staff can manage.
Flexibility
The employees and management of Tragar recognize our clients are stakeholders in Tragar and we are, in turn, stakeholders in their businesses. Tragar has consistently adapted to the needs and business requirements of our clients.
Visibilty
Tragar’s Filemaker system allows for the analysis of every variable pertaining to the waybill documents. Weekly updates are provided in respect of delivery document controls.
Risk Management
Tragar’s in-house staff take responsibility for all stock dispatched from the back door, on Tragar’s in-house system and waybills.
Tragar undertakes to provide the client with sufficient proof of each delivery dispatched.
Effective Administration
The in-house system, Express link, accurately records every order dispatched. The waybill is generated in four copies. The last copy (Green) is retained at ITD; the second last copy (Blue) is utilized by Tragar’s admin clerks to update the File maker system, which is also an accounting system.
Manifests are generated daily of which a copy is made for the sales department.
Waybills are attached to delivery notes and returned signed, at which time they are scanned and placed on an http webpage. Our clients have access to this on the Internet. Tragar submits a spreadsheet attached to a Pastel invoice.
Customer Satisfaction
Tragar’s employees subscribe to the value of service excellence. As the management/members of Tragar, a commitment is made to ensure that all employees who fall within the relevant bargaining council are remunerated fairly and consistently.
